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RTFM 268: Is 1XCARE the real deal? Simon Westbury says it is

Season 2
July 16, 2026

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In another blockbuster episode of the gambling industry’s favourite podcast, Simon Westbury, Chair of 1XCare, discusses industry perceptions around 1XBET and the new project 1XCARE, regulatory challenges, player protection, and the future of responsible gambling initiatives. He shares insights on transparency, research, and collaborative efforts to improve industry standards. Yeah, we talk about a lot of stuff. No Fintan, sadly.

What we discuss, in an easily-digestible list:

  • Industry perception and misperceptions of 1X Care
  • Regulatory evolution and licensing strategies
  • Player protection and safer gambling initiatives
  • Research and data in gambling harm prevention
  • Transparency and accountability in industry practices
  • Collaborative efforts for industry improvement
  • Impact of regulation on market expansion
  • Holistic approaches to gambling addiction

Choice quotes:

  • “Industry wants to work with us and engage.”
  • “We need to win the conversation with society.”
  • “Gambling has an image problem that needs addressing.”

Chapters, but add 30 seconds maybe for the lovely music:

  • 00:00 Introduction and Sponsorships
  • 09:12 1X Care and Addressing Misperceptions
  • 15:00 Player Protection and Industry Challenges
  • 22:06 Research and Polarization in Gambling Addiction
  • 28:01 Collaboration and Future Directions
  • 34:14 Understanding Regulatory Challenges in the Industry
  • 40:18 The Importance of Transparency and Accountability
  • 52:02 Addressing Gambling Addiction and Its Root Causes
  • 58:24 The Future of One X Care and Industry Engagement

Simon on LinkedIn: https://www.linkedin.com/in/simonwestbury/

Resources & Links:

As ever, we thank all of our sponsors for their vibrant and excellent support that makes all of this… magic… possible.

Optimove, who turn customer data into something special, with tools that make businesses just plain work better. Optimove, your support helps us to keep creating content for an industry that probably thinks we disappeared years ago.

Then of course there is Clarion Gaming, no hang on World Gaming, providers of the magnificent ICE expo and iGB Live! in London. There is simply nobody better at what they do.

And the new-ish-est members of the family, the excellent Gaming Laboratories International.

GLI is a world-class Testing, Inspections and Certification company committed to delivering the highest quality land-based, lottery, and iGaming testing and assessment services, working in more than 710 jurisdictions.

For more information, visit gaminglabs.com.

The Gambling Files podcast delves into the business side of the betting world. Each week, join Jon Bruford and Fintan Costello as they discuss current hot topics with world-leading gambling experts.

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