RTFM 223: The Future of Table Games: Automation vs. Tradition

This episode, we kick off with a chat between Jon and interim stand-in co-host Melanie Ellis, who claims she is neither a doctor nor a professor. Who knew??? We get into personal experiences with mental health, the implications of blind boxes and loot boxes in retail, and the importance of live dealers in casinos. The conversation also touches on the role of casinos in local communities and the evolving nature of player engagement in the gambling industry [0:00 – 30:50].
Then we meet superstar returning guest Richard Marcus, who could also be a professor. It’s hard to say for certain, but he has a certain professorial elegance about him. We discuss the future of table games in casinos, particularly in light of the recent trend towards automation. Richard shares his concerns about the loss of human interaction and the potential negative impact on the casino experience, and we touch on the economic implications of automated games, the role of dealers in player protection, and the broader social consequences of reducing skilled jobs in the industry. Marcus emphasizes the need to preserve traditional table games while adapting to technological advancements [30:51 – 1:37:32].
Choice quotes:
- "It's not a great idea."
- "Humans are social animals."
- "Loneliness is a big deal."
Richard Marcus on LinkedIn: https://www.linkedin.com/in/richardmarcusgameprotection/
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The Gambling Files podcast delves into the business side of the betting world. Each week, join Jon Bruford and Fintan Costello as they discuss current hot topics with world-leading gambling experts.
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